Effective Date: July 14, 2026
The Falls Event Center (“The Falls,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Event details or inquiry information
  • Any additional information you choose to provide through our contact forms or communications We may also automatically collect certain information about your visit, including:
  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Referral source
  • General geographic location based on IP address

How We Use Your Information

We use your information to:

  • Respond to inquiries and requests
  • Communicate regarding events and venue availability
  • Provide customer service and support
  • Improve our website and user experience
  • Analyze website traffic and performance
  • IP address
  • Protect against fraud or unauthorized activity
  • Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and analyze website performance.

These technologies may include services such as:

    • Google Analytics
    • Meta (Facebook) Pixel
    • Other website analytics or advertising platforms
These tools help us understand how visitors use our website so we can improve our services and marketing efforts.

You can control or disable cookies through your browser settings, although doing so may affect certain website functionality.

Third-Party Services

Our website may contain links to third-party websites or utilize third-party service providers for services such as:

  • Website hosting
  • Analytics
  • Marketing and advertising
  • Contact forms
  • Maps or embedded content
These third parties maintain their own privacy policies, and we are not responsible for their privacy practices.

Data Security

We take commercially reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to the information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of your personal information where applicable
  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us using the information provided on our Contact page.